Identity and contact details of the data controller
ISTO, LDA (ISTO.) is an entity registered in Portugal with NIF/VAT PT514322446 with its registered office located at: Rua Aristides Sousa Mendes nº11, 5ºDto, 1600-412 Lisboa (Portugal).
We collect your personal information such as your name, email address and billing address when you place an order with us. That information is collected so we can process and fulfil your order plus send you all necessary information including shipping information and the status of your order. Payment information, like credit card numbers, is processed by Stripe, a PCI certified payment service which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
What do you do with my information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): with your permission, we may send you emails about our brand, new products and campaigns.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: ISTO, LDA, Rua Aristides Sousa Mendes, nº11, 5ºDto, 1600-412 Lisboa, Portugal.
It is important to us that you feel safe when you pay with Klarna or use any of our other services. Therefore, we are providing all the information about how we use your personal data in this privacy notice:
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