Jobs

Below you can find open positions to join the ISTO. team. If you're not the right fit for these but still would like to apply, don't be a stranger. Send us an email along with your CV and/or cover letter to hello@isto.pt. Thanks in advance!

 

Digital Marketing Intern (HQ | MARKETING)


ISTO. wants to hire a Digital Marketing Intern that understands our vision, mission and core values, and can help us find ways to accelerate growth in digital environments.

This role is based in Lisbon, Portugal.

The role will be that of a creative thinker who is able to strategize together with a brand-centric founding team and is proficient at executing the digital marketing side of things, namely by: developing campaigns for product launches, key marketing initiatives and always-on efforts; optimize media spend to help build core audiences, deliver on established KPIs, and, last but not least, by being a sustainability-geek.

Focus: marketing & comms plan, social media and campaigns

• Help creating and implementing ISTO.'s digital marketing annual plan
• Help refining campaign's performance by relentlessly optimizing elements such as ad format, imagery, audiences and bidding
• Be ahead of the curve when it comes to targeting capabilities, content trends and platform opportunities
• Play central role in building brand digital media plans in support of initiatives surrounding key product launches and category campaigns
• Partner closely with creative team to help drive optimized results through brand content

Reach out if you have:

• Bachelor's or Master's Degree at a top accredited University 
• Knowledge of stuff like Ads Manager, Google Shopping, Instagram AdWords/YouTube,
• Strong verbal and written communication skills
• Strong analytical mindset and an ability to share that with others around you
• Knowledge of digital advertising landscape and emerging trends

Send us an application with the subject line "Digital Marketing Intern Application" at hello@isto.pt 

 

Product Manager (HQ | PRODUCTION & DESIGN)


ISTO. wants to hire a Fashion Production Manager that understands our aesthetics, vision and core values, and can help us find ways to execute and control the production of the best Organic and Sustainable Apparel transparently made in Portugal.

This role is based in Portugal (Lisboa or Porto).

The role will be that of a production manager who is able to strategize together with the brand’s Creative Director and is highly efficient in planning and executing the yearly production plan, from concept through the actualization of each product. It is also necessary to help sourcing new suppliers, as well as gain and maintain long-term relationships with them. Last but not least, being a sustainability-geek.

Focus: product development, apparel production (new styles & permanent collection) & construct internal operations

• Help creating and implementing smooth internal production procedures
• Drive growth and long-term value by developing and creating products based on ISTO.’s vision & design direction
• Define timelines, control production calendars together with suppliers, and drive the team towards set assortment goals
• Manage the relationship with suppliers and help achieve profitability
• Partner closely with the Creative Strategy team to help drive the most effective long-term strategy

Reach out if you have:

• +3 years of experience in top-notch companies, ideally with experience in Design, Buying, Production, Men’s Apparel – with experience working with Portuguese suppliers 
• Background from textile and material development
• Great knowledge and interest in sustainable fashion and design
• Experience in product development calendars
• Fluent in Portuguese and English

Send us an application with the subject line "Product Manager Application" at hello@isto.pt.

 

Customer Experience Intern (HQ | SALES & BIZ DEV)


ISTO. wants to hire a Customer Experience Intern that understands our transparent culture, honest values, and can help us execute our mission in the slow-fashion industry. Always with this in mind: transparency, honesty, customers and potential clients are at the very center of everything we do here.

This role is based in Lisbon, Portugal.

The role will be that of an energetic customer experience person who is able to communicate both in Portuguese and English (German or French would be lovely but not mandatory). Responding directly to our Sales & Biz Dev Manager, the role will be mostly communications through e-mail, on-site chat, phone call and social media channels, helping clients and prospective clients with all their needs and doubts. Last but not least, the profile should be of a sustainability-geek with interest in fashion.

Focus: customer support via e-mail, on-site chat, phone and social media & construct internal procedures

• Help clients and prospective clients with all their needs and doubts, while getting as much feedback as possible
• Develop great understanding of our products, textiles, details, production processes and how to take good care of them, while providing educated product recommendations and styling suggestions
• Assist in all things related to Returns & Exchanges - tracking lost packages and resolving issues with our distribution team & contracted carriers
• Partner closely with the Sales & Biz Dev Manager in order to improve our customer service processes and overall shop experience

Reach out if you have:

• Bachelor's or currently a Bachelor's Student 
• Fluent in Portuguese and English (German or French would be lovely but not mandatory)
• Strong verbal and written communication skills

Send us an application with the subject line "Customer Experience Intern Application" at hello@isto.pt 

 

Assistant Store Manager (Lisbon Store | OPERATIONS)


ISTO. wants to hire an Assistant Store Manager who is a Customer Service star and a slow-fashion addicted to join our Stores' Team in Lisbon. This person should understand our transparent culture and honest values.

This role is based in Lisbon, Portugal.

The role will be that of an energetic person who is able to communicate both in Portuguese and English (German or French would be lovely but not mandatory), resulting in a high-end store experience. This person responds directly to our Operation Team.

Focus: sales, customer support, style advising, stock management

• Help clients and prospective clients with all their needs and doubts, while getting as much feedback as possible
• Develop great understanding of our products, textiles, details, production processes and how to take good care of them, while providing educated product recommendations and styling suggestions
• Oversee our in-store collection to ensure an up-to-date organisation that is consistent with our permanent collection
• Organisation of stock and daily tasks & results

Reach out if you have:

• Experience in Store Assistance 
• Fluent in Portuguese and English (German or French would be lovely but not mandatory)
• Strong verbal and written communication skills

Send us an application with the subject line "Assistant Store Manager Application" at hello@isto.pt