Shipping & International Orders

SHIPPING

PORTUGAL

We currently offer FREE Carbon Neutral Shipping for all orders above 75€.

At ISTO. we work everyday for you have the easiest, fastest and most transparent shopping experience possible. 

All orders are shipped from our warehouse in Lisboa, Portugal and DPD will be the carrier. Delivery hours take place between 9am and 7pm on working days. We usually recommend that you use your work address to make sure the package is received and collected on first attempt. 

After your order is processed and shipped, you will be receiving a confirmation e-mail with a tracking number so you can follow the package throughout the way.

COUNTRY
TERMS
DELIVERY
Portugal  3.5€ 1 - 2 Working Days

 

INTERNATIONAL

We currently offer FREE Carbon Neutral Shipping for all international orders above 150€.

EUROPEAN UNION
All orders are shipped from our warehouse in Lisboa, Portugal and the carrier used will be determined by your shipping address. 

COUNTRY
TERMS
DELIVERY
EU  10€ 2 - 3 Working Days

 


UNITED KINGDOM
All orders are shipped from our warehouse in Lisboa, Portugal and the carrier used will be determined by your shipping address. 

COUNTRY
TERMS
DELIVERY
UK  10€ 2 - 3 Working Days

 


REST OF EUROPE

All orders are shipped from our warehouse in Lisboa, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
Rest of Europe  15€ 2 - 4 Working Days

 


SWITZERLAND & NORWAY

All orders are shipped from our warehouse in Lisboa, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
CH & NO  20€ 2 - 4 Working Days

 


NORTH AMERICA

All orders are shipped from our warehouse in Lisboa, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
North America
 15€ 2 Working Days

 


REST OF THE WORLD 

All orders are shipped from our warehouse in Lisboa, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
World
 25€ 3 - 5 Working Days

 

TAXES & DUTIES

WITHIN THE EUROPEAN UNION 
All taxes and duties are include, meaning nothing will be charged.

OUTSIDE THE EUROPEAN UNION 
You may be subject to local import taxes and duties once your package reaches your Country. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges.