Shipping & International Orders

SHIPPING

PORTUGAL
Shipping is FREE for all orders in Portugal.

At ISTO. we work everyday for you have the easiest, fastest and most transparent shopping experience possible. 

All orders are shipped from our warehouse in Maia, Portugal and, except any special reason, CTT will be the carrier. Delivery hours take place between 9am and 7pm or working days. We usually recommend that you to use your work address to make sure the package is received and collected on first attempt.

If you are not available to collect the package on first attempt, CTT will leave a notification letter in your e-mail box for you to pick up the package in the nearest store or pick-up point (address will clearly appear on the notification).

After your order is processed and shipped, you will be receiving a confirmation e-mail with a tracking number so you can follow the package throughout the way.

COUNTRY
TERMS
DELIVERY
Portugal  Free 1 - 2 Working Days

 

INTERNATIONAL

We currently offer FREE standard shipping for all international orders above 150€.

EUROPEAN UNION
All orders are shipped from our warehouse in Maia, Portugal and the carrier used will be determined by your shipping address. 

COUNTRY
TERMS
DELIVERY
EU  8€ 2 - 3 Working Days

 

REST OF EUROPE
All orders are shipped from our warehouse in Maia, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
Rest of Europe  14€ 2 - 4 Working Days

 

SWITZERLAND & NORWAY
All orders are shipped from our warehouse in Maia, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
CH & NO  20€ 2 - 4 Working Days

 

NORTH AMERICA
All orders are shipped from our warehouse in Maia, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
North America
 15€ 2 Working Days

 

REST OF THE WORLD 
All orders are shipped from our warehouse in Maia, Portugal and the carrier used will be determined by your shipping address. See TAXES & DUTIES below.

COUNTRY
TERMS
DELIVERY
World
 25€ 3 - 5 Working Days

 

TAXES & DUTIES

WITHIN THE EUROPEAN UNION 
All taxes and duties are include, meaning nothing will be charged.

OUTSIDE THE EUROPEAN UNION 
You may be subject to local import taxes and duties once your package reaches your Country. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges